To all customers throughout the world,
YUKIMONO can still ship Japanese bonsai pots to all locations that have been set in the dropdown menu of our system as usual.
Normally we ship orders with EMS or international parcel-post by Japan Post.
Besides it, from now on, we will rely on UPS and other carriers for some locations because Japan Post have temporary suspended acceptance of international mail items for various countries including the ones below due to the reduction of flights from/to Japan since April 2.
The countries: Austria, Italy, Spain, Switzerland, Poland, Portuguese, Romania, Luxembourg, Lithuania, Russia……and so on.
The shipping fee of other carriers are much higher than of Japan Post, however, we still keep offering almost all of bonsai pots with free shipping because we do hope that you will enjoy bonsai more than ever at home during this tough time.
※ Additional information with regards to shipping locations.
Depends on the location, a delay can occur; it seems more than 1~2 weeks.
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We heard from some carriers that depending on the country there are some areas stopping the acceptance of postal items. In addition, the situation of every part of the world is changing day by day. We will also inform you if we change our “shipping available countries.”
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Normally you can see the available country when you fill in your shipping address after clicking “add to cart” and “check out” before making a payment. If you couldn’t see your country/location in the dropdown menu of available countries, please contact us.
Thank you.
Hope you stay safe and try to enjoy with bonsai.
Best regards,
Yukiko kasai
YUKIMONO